Contact Us
We're a small team. We read every email and reply personally — no chatbots, no ticket queues. Most replies go out within one business day.
Last updated June 20, 2026
Primary contact: email
Email: hi@adsxgrowth.com
Response time: within 1 business day (often within a few hours during Indian business hours).
Email is the fastest way to reach us. Please include your order ID or payment reference if your question relates to a purchase, a clear description of what you need, and any screenshots or error messages.
Why you might contact us
Common reasons our customers reach out:
- I didn't receive my download — see our Shipping & Delivery Policy, then email us with your Order ID.
- I want a refund — see our Refund Policy, then email us with your Order ID.
- How do I upload a skill or install an agent? The included guides walk through it; email us if you're still stuck.
- Does this work with my Claude plan? Yes — Pro, Max, Team, Enterprise, Claude.ai, Claude Code, and Cowork.
- Partnership / bulk-license inquiry — happy to discuss team licenses.
- Reporting a bug or broken file — tell us which file and what you tried; we fix issues and push updates free.
- Privacy or data request — see our Privacy Policy; email us with the specific request.
Operating hours
Mon–Sat, 10:00–18:00 IST
Saturday – Sunday: reduced cover; non-urgent emails answered next business day.
Refund and undelivered-order issues are treated as urgent and handled outside hours whenever we can.
Business / registered details
Operating name: AdsxGrowth
Legal entity: AdsxGrowth
Registered address: [Your registered business address — update in Admin → Settings before going live]
GSTIN: [Your GSTIN, if applicable — update in Admin → Settings before going live]
Support email: hi@adsxgrowth.com
Phone: [Support phone, optional — update in Admin → Settings before going live]
Grievance Officer (as required by Indian law)
In compliance with the Information Technology Act, 2000 and related rules:
Name: Rajesh Patel
Email: grievance@adsxgrowth.com
Acknowledgement: within 24 hours
Resolution: within 15 days of receipt of complaint
Other channels
We keep operations email-first to stay responsive. We do not currently operate phone support, live chat, or social-media DMs as primary support channels. Please do not send confidential information (Order IDs, payment details) through social media.
Press & collaboration
Journalists, content creators, and potential collaborators: hi@adsxgrowth.com. Please put "Press" or "Collaboration" in the subject line.